Returns, Refunds & Exchanges

At Many Frocks, every garment is thoughtfully designed and carefully crafted with attention to detail. We take great care in inspecting each order before dispatch to ensure that your child receives a beautiful, high-quality piece.

We understand that sometimes a return or exchange may be required. Please find our policy below.

Return Policy

We accept return requests within 7 days from the date of delivery.

To be eligible for a return:

• The product must be unused, unworn, unwashed, and in its original condition.

• Original tags, labels, and packaging must be intact.

• The product should be returned in a condition suitable for resale.

• Products purchased through Pre-Order or Customised Orders cannot be returned.

The following products are not eligible for return:

• Products purchased during Clearance Sale

• Customised or made-to-order products

• Personal care, wellness, and hygiene products

• Jewellery and gifting products

• Home products and lifestyle accessories

• Products specifically marked as non-returnable

For approved returns, a return processing charge of INR 99 per item will be adjusted from the refund amount towards handling and processing costs.

How to Request a Return

Orders Within India

Please email us at support@manyfrocks.com within 7 days of receiving your order.

Please include:

• Order number

• Product name

• Reason for return

• Images of the product, wherever applicable

Once your return request is reviewed and approved, we will share the return instructions.

The product must reach us within 10 days from the date of delivery.

Return shipping charges will be borne by the customer and are non-refundable.

International Orders

For international orders, please email us at support@manyfrocks.com within 7 days of receiving your order.

Approved international returns must reach us within 30 days from the date of delivery.

Return shipping charges, customs duties, import taxes, and any other charges applicable during the return shipment will be borne by the customer and are non-refundable.

Refund Process

Once the returned product is received, it will undergo a quality inspection.

After successful approval:

• The refund will be processed to the original payment method.

• The applicable return processing charge will be deducted.

• Return shipping charges, customs duties, and import taxes are non-refundable.

• Shipping charges for international shipments are non-refundable.

Refunds generally reflect within 7–10 business days, depending on your bank or payment provider.

Exchange & Replacement Policy

We understand that sizing can sometimes be challenging. Exchanges are available only for size-related issues, subject to product availability.

Replacement requests are accepted in case of:

• Damaged products

• Manufacturing defects

• Incorrect products received

If you receive a damaged, defective, or incorrect product, please contact us at support@manyfrocks.com within 48 hours of delivery with:

• Order number

• Clear images/videos highlighting the issue

After reviewing your request, our team will guide you through the next steps.

Exchange and replacement requests are subject to availability of the product.

Return shipping charges for exchanges or replacements will be borne by the customer unless the issue has occurred due to an error from Many Frocks.

Order Cancellation

Orders can be cancelled before dispatch.

• Pre-Order and Customised Orders: Cancellation requests must be placed within 2 hours of order confirmation.

• Regular Products: Cancellation requests are accepted until the order has been shipped.

Once an order has been dispatched, cancellation requests cannot be accepted.

To request cancellation, please email us at support@manyfrocks.com with your order number and cancellation request.

Contact Us

For any queries related to returns, refunds, exchanges, or cancellations, please contact:

Email: support@manyfrocks.com

We will be happy to assist you.